🛍️ Big Style, Small Price! Our SALE is live – enjoy exclusive discounts on modern furniture must-haves. Don’t miss out!

Return Policy

At Zavior Decor, each piece of furniture is carefully crafted and customized according to our customers’ unique requirements. We take great pride in delivering products that meet your expectations in quality, design, and craftsmanship.

As all orders are custom-made, returns or exchanges are only accepted in the case of a manufacturing defect or damage.

Reporting a Defect

If you believe your product has arrived damaged or defective, please follow these steps:

  1. Record the issue – Take clear photos and/or videos of the defect or damage from different angles.

  2. Notify us within 3 working days of receiving your order by contacting our support team at [insert email/contact info].

  3. Provide your order number, photos/videos, and a detailed description of the issue.

Our quality assurance team will review your claim to validate the defect. Once confirmed, we will proceed with the return or arrange a replacement or repair at no additional cost.

Conditions for Return

  • Only defective or damaged items are eligible for return.

  • Products that have been used, altered, or damaged after delivery will not be accepted.

  • Returns must include all original packaging, labels, and invoices.

  • Customers must ensure the product is in its original condition when returned for inspection.

Non-Returnable Items

Because all our products are custom-built to order, we do not accept returns for:

  • Change of mind after production has started

  • Differences in color or texture due to lighting or screen resolution

  • Items that fit perfectly with the design or specifications approved by the customer

Return Approval & Resolution

Once the defect is verified:

  • We may repair, replace, or refund the affected piece depending on the situation.

  • Refunds (if approved) will be processed within 7–10 working days, minus any applicable service or delivery charges.

Our Commitment

Zavior Decor ensures that every item is made with utmost care and precision. We stand behind our craftsmanship and always strive to resolve any valid issues promptly and professionally.